We are not just hosts...
We are Superhosts!
OUR GUESTS’ OPINION
From the moment we found Lau and Jess’s place, there was excellent communication which I really appreciated. Upon our arrival, we were warmly greeted by Manuel who is the caretaker. There was much kindness and attention to all of our needs, and really it was above and beyond what we expected. The home was spotless. Great amenities are included such as a dish washer, warm and cozy blankets, a fireplace (stocked with plenty of wood), covered patio with beautiful furniture, BBQ … you name it ! The grounds are beautifully manicured, it was almost a taste of paradise ! Thank you for making our stay truly special !
We absolutely loved the week we spent at this house in Akumal. At first we were apprehensive to go so far south of Cancún as all of our prior visits to the area were concentrated no further than Playa del Carmen, but as a large family traveling (my three small children all ages 4 and under, my mother and Grandparents (89 years old) we wanted to have space to spread out and being on the beach with minimal walking to and from was a big appeal of this house.
I am so thankful that we took a leap of faith on this perfect destination. The drive from Cancun was very seamless as Erica and Laura arranged for a van taxi to pick us up from the airport with car seats for all three children. An hour and a half later, we pulled up to our house where we were greeted by Luis and Doris the friendly home caretakers. Once we saw the back patio and the beach, we knew we had made the right decision! It was absolutely breathtaking. A short hour later, our groceries were delivered by Laura. We were very glad to have placed our order ahead of time and figured the 25% service charge was worth not dragging the whole crew to the super market.
The house was very comfortable and practical. Two big bedrooms upstairs, a bedroom on the first level and a separate one bedroom casita in the courtyard. The back patio had a pool and direct access to the beach. Access into the water was not the greatest directly in front of our house due to the rocky bottom, but sandy swim areas are just a short walk on either side at the nearby resorts.
We absolutely loved our stay here, but as a warning this is definitely night and day difference to the bustle of Playa del Carmen, which we appreciated. My grandmother cooked the entire time, so I cannot provide feedback on restaurants in the area, however there is a small tiki bar next door and we did utilize the room service a few times at Villas de Rosa next door (they brought food directly to our patio).
The house did have a few maintenance issues during our stay but the staff and management were very responsive.
Overall an A+ vacation. We are already planning our return!
Five out of five stars! If you are reading this and the unit is available, BOOK IT! We got to stay here for 3 weeks and not only is the unit amazing with the most beautiful ocean view and sea-breezes… but it is BIG! Way bigger than it looks in the pictures. Jessica was friendly and attentive from the first contact. She helped us arrange transportation, assisted us when we had questions and was always available via email or text to help. The kitchen was fully stocked and the grocery store was within walking distance, so we were able to cook from home a lot. Restaurants, dolphin adventure park, chartering fishing boats or catamarans were all in walking distance, too. Last thing is just a note about Puerto Adventuras compared to Cancun or Playa Del Carmen… One word: QUIET! We stayed in all 3 places and Puerto Adventuras offered the most relaxed, chilled out and quiet experience of them all and we really appreciated it. Like a luxury pueblo right on the beach!
Melanie and Miles
I highly highly recommend renting out this gorgeous spacious clean penthouse! You have the top floor and can open up the whole glass wall to enjoy the view and sounds of the gorgeous ocean all day and night! And the intimate secured enclosed community have everything you need from golfing, swimming with dolphins, excellent local eateries, shopping retails to paddle boats! We really enjoyed our stay here and we will be back but with our kids next time!
Great apartment. Spotless. Lau is awesome. Responds within seconds. Never made me feel like a bother. The greatest touch was the welcome beers and snacks left for us. Pool is beautiful. Apartment is walking distance to fifth ave. There are many Airbnb’s in Playa del Carmen but you don’t get hospitality like this! The experience was flawless. I’m a tough critic and I don’t have a single complaint
Amazing apartment with great pool at the rooftop! Lau & Jess were really helpful and gave us a warm welcome. Quite a big apartment with a nice view and super clean. We definitely recommend this place! It’s just 7 minutes walking to the Main Street 5th Avenue and maybe 10 minutes to the beach. Another plus is the garage where you can park you car safely. During the day and night the guards welcomed us very kindly. Go for Lau & Jess if you would like to have a super holiday!
El lugar es increíble, la cabaña es preciosa y tiene cuidado hasta el más mínimo detalle. Encontramos todo impecable y de muy buen gusto. Manuel, quien te recibe al llegar, súper amable. Ideal para descansar unos días, pasarlo bien con amigos o familia. Gracias Lau & Jess!
Opal exceeded expectations. It was stylish and modern. Visitors can walk 3 short blocks towards the beach and then turn right and parallel the ocean along 5th avenue for over 1 mile of shops and restaurants all the way to the pier. If you don’t want to walk, just grab a taxi (they are everywhere) for a 10 minute ride to the pier and ferry
From the day we got in contact with Jess and Laura we felt this was our best decision. The place is better than it looks on the pictures all the appliances are so well taken care of i can really say they are brand new. The rooms are so spacious and the master bedroom has it’s own shower with great lighting and with a big balcony. We went on February so ac was not really need it but it does come in handy also there is great fans. The place is really close to the 5th av where you can find great restaurants, it is located in a nice save location where there is a corner store 2 blocks away and transportation is always passing by every second. If your are traveling with kids this condo is the best for kids theire is a great pool for kids and for adults so all the family can enjoy their day at the pool. It is accomodated with a elevator and the whole building looks brans new. Make sure you ask Laura or Jess for their discounted price on PRIVATE TOURS!! their recommendations are excellent and very worth it they will take care of you. I will gave this place 10 out of 10. Clean safe, great fast response and perfect customer service my wife my daughter sister and I can’t wait to book this place again.